Our knowledgeable & friendly support team is available to help you no matter what your level of expertise.
FTP & Upload Issues
How many FTP accounts can I have?
Unlimited. There are no limits on the no. of accounts that you can have.
How do I upload my website?
You will need to create an FTP account in cPanel first.
How do I create an FTP account?
Login to cPanel and choose "FTP Accounts" under "Files" section.
Which FTP client should I use?
We recommend you use Filezilla to upload your website.
What port settings should I use?
Port: 21.
Do you support SSH and SFTP?
Yes, but you will need to request SSH access by submitting a ticket.
Browse article by categories